Case Study

How CustomGPT scaled to over $1M with FirstPromoter

FirstPromoter scaled with CustomGPT as their affiliate program grew, giving them reliable tracking and low costs while revenue climbed past $1M.

Customer service has been excellent, and the platform itself is very sleek and intuitive. For a growing affiliate program, it’s perfect!

CustomGPT

Ethan Housen

Marketing and Partnership Manager at CustomGPT

14 days free trial. No Credit card required

CustomGPT

CustomGPT

FirstPromoter scaled with CustomGPT and allowed them to have great tracking while keeping costs low. Since 2024, the program has skyrocketed.

Category

AI Tools

Pricing

$89/month

Employees

11 – 50

Program Type

Affiliate

Over $1M

In total revenue from affiliates

1,400

Paying customers

5K+

Promoters

Why CustomGPT chose FirstPromoter

Scaled with them, without scaling costs

CustomGPT thought FirstPromoter was the perfect tool to use when starting their affiliate program.

As they scaled, FirstPromoter scaled with them, giving them great tracking while keeping costs low.

Results

CustomGPT’s results with FirstPromoter

CustomGPT joined FirstPromoter in January 2023 and their first year or so on the platform was fairly steady from a growth perspective.

They brought on an affiliate manager in early 2024 and the program has skyrocketed since. Overall, their program has led to over $1M in total revenue and an additional 1,400 paying customers.

Key Tips

Advice for businesses starting an affiliate program

CustomGPT shared two tips for success:

  1. Know your channels

    Understand your audience and the best channels for conversion.

  2. Focus on high-intent traffic

    If you’re bootstrapped, dealing entirely in commission structures is difficult but not impossible. F
    ocus on high-converting, high-intent traffic.

Insights

More insights from CustomGPT

  • How do you recruit affiliates?

    SEO, cold outreach, affiliate dashboards, affiliate databases, LinkedIn, affiliate forums and SEM.

  • Do you use any specific tactics to onboard and activate affiliates?

    A simple nurturing drip on Customer.io with resources and positioning help, plus a call if needed.

  • What are the most important metrics you are following?

    Clicks, referrals and customers.

  • Which features have been the most helpful for your affiliate program?

    The dashboard has been great and the sub-affiliate program is a favorite.

  • Did you try other affiliate management platforms? If so, why weren’t they right for you?

    They’re also on Impact.com, but find FirstPromoter fantastic for what they need.

START YOUR PROGRAM

Run a program like CustomGPT’s

Connect your billing stack, define commission rules, and launch. Most teams are live within a day.

14 days free trial. No Credit card required