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Case Study

How CustomGPT passed $1M in affiliate revenue after hiring an affiliate manager

CustomGPT launched its affiliate program on FirstPromoter in January 2023. After hiring an affiliate manager in early 2024, the program grew quickly. It now has 5,000+ promoters and has brought in 1,400 paying customers and over $1M in revenue.

Customer service has been excellent, and the platform itself is very sleek and intuitive. For a growing affiliate program, it’s perfect!

CustomGPT

Ethan Housen

Marketing and Partnership Manager at CustomGPT

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CustomGPT

CustomGPT

CustomGPT is a no-code platform for building and deploying custom GPT-based AI agents from a company’s own content. The team has run its affiliate program on FirstPromoter since it launched in January 2023.

Category

AI Tools

Pricing

$89/month

Employees

11 – 50

Program Type

Affiliate

$1M+

Affiliate revenue since 2023

1,400

Paying customers from affiliates

5,000+

Affiliate partners

TL;DR

  • Launched on FirstPromoter in January 2023, with steady growth through the first year
  • Hired an affiliate manager in early 2024, and the program grew quickly from there
  • Recruits through SEO, cold outreach, affiliate databases, LinkedIn, forums and paid search
  • Tracks clicks, referrals and customers; the dashboard and sub-affiliate program are the team’s favourite features

Why CustomGPT chose FirstPromoter

Accurate tracking and low costs as the program grew

CustomGPT chose FirstPromoter when it started its affiliate program. As the program grew, FirstPromoter grew with it, keeping tracking accurate and costs low. The team’s advice for bootstrapped companies explains why cost mattered: a program paid only through commissions is difficult to run, but not impossible.

Results

A steady first year, then fast growth after one hire

CustomGPT joined FirstPromoter in January 2023, and growth was steady through the first year. The team hired an affiliate manager in early 2024, and the program grew quickly from there. It has since brought in over $1M in total revenue and 1,400 additional paying customers.

Key Tips

CustomGPT’s advice for launching an affiliate program

  1. Know your converting channels

    Understand your audience and the best channels for conversion.

  2. Target high-intent traffic

    If you’re a bootstrapped (not funded) company, it’s difficult to rely only on commissions, but not impossible. Focus on high-converting, high-intent traffic.

Insights

More insights from CustomGPT

  • How do you recruit affiliates?

    SEO, cold outreach, affiliate dashboards, affiliate databases, LinkedIn, affiliate forums and SEM.

  • Do you use any specific tactics to onboard and activate affiliates?

    Just a simple nurturing drip on Customer.io with resources and positioning assistance. Will hop on a call if needed.

  • What are the most important metrics you are following?

    Clicks, referrals and customers.

  • Which features have been the most helpful for your affiliate program?

    “The dashboard has been great, I also love the sub-affiliate program.”

  • Did you try other affiliate management platforms? If so, why weren’t they right for you?

    “We’re also on Impact.com, but I think FirstPromoter is fantastic for what we need.”

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